Return Policy

Hassle Free Easy 15 days return policy:

We understand that you might choose a wrong size or an item that may not fit or suit you. 

For us to better assist you a return or exchange, please read below information before you send anything back to us. 

-Items and the packaging must be in brand new condition, unworn, unmarked, and everything comes within the original box and packing material with tags attached.

-Items must include manuals, warranty cards and accessories if applicable. 

-We are not responsible for misuse of products or poor treatment of goods including proper care. 

-If the item is modified for personal needs is not refundable, for instance, masks with optical lens, cutted rubber for spearguns, etc.

-If a product comes back and meets the standards above, we will offer you an exchange for a different size or a product of the same value.

-If a product is returned to us that has been worn, used in water or is damaged, Your return may not be accepted and the goods shipped back to you at your expense.

 

For return reason other than manufacturing defects, a 20% restocking fee might be applied. 

For products that are requested to be returned / exchanged, return authorization is required before sending them back.

Please contact us first, Mr Dive will not be able to deal with any returned parcels without authorization records.

 

Return Address:

Mr Dive

Phone number: 03 8488 9992

Address: 16/19-23 Clarinda Road, Oakleigh South, VIC 3167